Terms & Conditions

Thank you for visiting true3d.store and its associated applications, services, and tools (collectively referred to as the “Website”). The Website is made available to you subject to your compliance with the terms and conditions set forth below (the “Terms & Conditions”).

Please read this document carefully before accessing or using the Website. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to be bound by these Terms & Conditions, you may not access or use the Website.

By agreeing to these Terms & Conditions, you also acknowledge and accept our Privacy Policy.

You must be at least eighteen (18) years old to access or use the Website, create an account, upload content, or purchase digital products.

By accessing or using the Website, you represent and warrant that you are at least eighteen (18) years of age and that you have the legal capacity to enter into binding agreements under applicable law.

If you are using the Website on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms & Conditions.

true3d.store reserves the right to suspend or terminate any account where it reasonably believes that a user does not meet these eligibility requirements.

true3d.store, as the operator of the Website, reserves the right to change, modify, or update these Terms & Conditions at any time. Any such modifications shall become effective immediately upon being posted on the Website.

You are therefore responsible for regularly reviewing these Terms & Conditions and any additional notices or policies posted on the Website. Your continued access to or use of the Website following the posting of modifications shall constitute your conclusive acceptance of the modified Terms & Conditions.

The modified Terms & Conditions shall also apply to content previously uploaded to the Website at the time the modification becomes effective.

When you visit the Website or send email communications to true3d.store, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically or through other available means.

We may communicate with you by email, telephone, or other electronic means. You acknowledge and agree that all agreements, notices, disclosures, and other communications that true3d.store provides to you electronically satisfy any legal requirement that such communications be in writing.

Registered users of the Website may upload and publish content. Such content may include, without limitation, 3D printable files, profile information, comments, and other materials submitted through the Website.

By uploading or posting any content, you represent and warrant that:

• the material is your original creation, or
• you possess all necessary rights, licences, permissions, and authorizations required to submit such content and to lawfully grant true3d.store the rights required to display and distribute the content through the Website (see Copyright and Licenses section).

You further represent and warrant that the content you upload:

• does not infringe the rights of any third party;
• is not unlawful to possess or distribute in your jurisdiction;
• would not be unlawful if displayed or offered for download through the Website.

true3d.store reserves the right, at its sole discretion, to refuse user registrations, restrict access to the Website, or remove content where necessary to enforce these Terms & Conditions.

true3d.store reserves the right, at its sole discretion and without prior notice, to:

• remove, hide, or restrict access to any content for any reason, including but not limited to content that violates these Terms & Conditions, community guidelines, or quality standards;
• suspend or terminate accounts associated with such content;
• refuse future uploads from creators who repeatedly violate the standards established for the Website.

These actions may be taken regardless of whether the content in question violates applicable law. Decisions made by true3d.store regarding content moderation shall be final and not subject to appeal, unless otherwise explicitly stated.

The entire contents of the Website, including but not limited to text, graphics, logos, button icons, Flash movies, images, audio clips, digital downloads, data compilations, and software, are the property of true3d.store, the original content uploader(s), content suppliers, or clients, and are protected by domestic and international copyright and trademark laws.

You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website contents without the prior express written consent of true3d.store or the relevant content owner.

You may print or download portions of materials from the Website solely for your personal, non-commercial use, unless a separate agreement exists with true3d.store or the relevant content owner allowing commercial use. In doing so, you agree not to alter or remove any copyright or proprietary notices contained within such materials.

If you believe that any content appearing on the Website infringes the copyright or intellectual property rights of another party, please notify true3d.store immediately by email at info@true3d.store.

true3d.store grants you a limited, non-transferable license to access and use the Website, including the downloading of 3D printable files where permitted.

The Website, or any portion thereof, may not be reproduced, redistributed, duplicated, adapted, copied, sold, resold, transmitted, or otherwise exploited for any commercial purpose without the express written consent of true3d.store or its relevant licensors.

You may not access any content on the Website (including, without limitation, 3D printable files) for any purpose other than personal, non-commercial use as intended through the Website interface.

You may not frame, or use framing techniques to enclose, any trademark, logo, or proprietary information belonging to true3d.store, including images, text, page layout, or form, without the express written consent of true3d.store.

You may not use META tags or any other hidden text incorporating the true3d.store name or domain without express written authorization.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website, provided that the link does not portray true3d.store or its services in a false, misleading, derogatory, or otherwise offensive manner.

It is further understood and agreed that true3d.store cannot and does not guarantee that files made available for download through the Website will be free from viruses, worms, Trojan horses, or other harmful code.

You are solely responsible for implementing adequate safeguards, antivirus protection, and verification procedures to ensure that any files obtained through the Website are free from such threats.

Unless otherwise specified in these Terms & Conditions, when uploading content to the Website you retain ownership of your intellectual property rights. However, by uploading such content you grant true3d.store a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to display, host, and distribute the content through the Website and, where applicable, make it available for download by other users.

Under certain circumstances, users may upload 3D printable files or other digital content for publication or distribution through the Website. Such uploads may be subject to additional terms or conditions, which will be communicated to users at the time of submission.

If you believe that any material residing on or accessible through the Website infringes your copyright or any other intellectual property right, you may notify true3d.store of the alleged infringement by sending a written notice via email to info@true3d.store.

The notice must clearly specify the nature of the alleged infringement and must include the following information:

• A signature of a person authorized to act on behalf of the owner of the copyright or intellectual property right that has allegedly been infringed. Signatures may be provided electronically by typing the name of the authorized individual.
• Identification of the intellectual property right claimed to have been infringed. If the complaint relates to a patent, please include the relevant patent number.
• Identification of the material on the Website that is claimed to be infringing the intellectual property right. The notice must include sufficient information to allow true3d.store to locate and verify the material in question. For listings, please provide the direct link or URL to each item you believe to be infringing.
• Contact information for the notifying party, including the name of the intellectual property owner, the name and title of the person submitting the notice on the owner’s behalf (if applicable), and the notifier’s postal address, telephone number, and email address.
• A statement confirming that the notifying party has a good faith belief that the use of the material in question is not authorized by the intellectual property owner, its agent, or applicable law.
• A statement made under penalty of perjury that the information provided in the notice is accurate and that the notifying party is authorized to act on behalf of the intellectual property owner.

Where content is removed from the Website following such a notice, true3d.store will make reasonable efforts to notify the affected user of the removal and the reason for the removal. Where appropriate, the user may also be provided with a copy of the notice and the contact information of the notifying party.

The Website and all information, content, materials, and services made available through it are provided by true3d.store on an “as is” and “as available” basis.

true3d.store makes no express or implied warranties, representations, or endorsements of any kind regarding the operation of the Website or the information, content, materials, or products included on the Website.

In particular, true3d.store does not represent or warrant that the Website or any related information:

• will meet your specific requirements or be suitable for any particular purpose;
• will be accurate, reliable, uninterrupted, or free from errors or defects;
• will have any defects corrected within a specific timeframe or at all.

To the fullest extent permitted by applicable law, true3d.store expressly excludes liability for any direct, indirect, incidental, consequential, or special losses or damages incurred by any user in connection with:

• access to or use of the Website;
• inability to access or use the Website;
• reliance on information, content, or materials available on the Website;
• any external websites linked from the Website.

Such excluded damages include, but are not limited to:

• loss of income or revenue;
• loss of business opportunities;
• loss of profits or contracts;
• loss of anticipated savings;
• loss or corruption of data;
• loss of goodwill or reputation.

These exclusions apply regardless of whether the loss arises from tort (including negligence), breach of contract, or any other legal theory, and regardless of whether true3d.store has been advised of the possibility of such damages.

The Website operates as an online marketplace where users may list, sell, and purchase digital products. All products made available on the Website are provided by independent creators or sellers.

The Website functions solely as a technical platform facilitating the publication, listing, and distribution of digital products. true3d.store, as the operator of the Website, does not create, produce, or modify the products offered by sellers.

Accordingly, true3d.store assumes no responsibility or liability for the content, quality, legality, functionality, accuracy, or suitability of any products offered by sellers. Each seller remains solely responsible for the products they publish and for ensuring that such products comply with applicable laws and do not infringe the rights of any third party.

Access to purchased digital files is provided through the user account used to complete the purchase once payment has been successfully processed.

The Website does not provide or facilitate custom orders, commissioned work, or requests for the creation or modification of products tailored to the specific needs of a buyer.

If a buyer and a seller independently communicate and enter into any separate agreement outside the standard purchase of a listed product — including but not limited to custom work, modifications, or other arrangements — such agreements are entered into entirely at their own discretion. The Website is not a party to such agreements and shall bear no responsibility or liability for any obligations, disputes, damages, or losses arising from them.

Nothing in this section shall limit any liability that cannot be excluded under applicable law.

true3d.store reserves the right to withhold, suspend, or delay payouts to Creators or Sellers where a project, order, or digital deliverable has not been fulfilled, or where customer complaints, disputes, or refund requests remain unresolved.

Funds may be held until the relevant obligations have been fulfilled or, where appropriate, applied toward refunds for affected customers. Any such actions shall be taken at the discretion of true3d.store and in accordance with applicable law.

The Website may contain links to third-party websites that are not owned or controlled by true3d.store.

Such linked websites are not under the control of true3d.store, and true3d.store is not responsible for the contents of any linked website or any link contained within a linked website. Links are provided solely as a convenience, and the inclusion of any link does not imply or constitute an endorsement, recommendation, or approval by true3d.store of the linked website or its content.

By accessing or using the Website, you agree that the laws of England shall govern these Terms & Conditions and any dispute of any kind that may arise between you and true3d.store, without regard to conflict of law principles.

Any dispute relating in any way to your visit to or use of the Website, or to the products or services purchased through the Website, shall be submitted to binding arbitration in England, unless otherwise required by applicable law.

You agree to indemnify, defend, and hold harmless true3d.store, its owners, officers, partners, employees, agents, licensors, suppliers, and any third-party information providers associated with the Website from and against any and all losses, expenses, damages, and costs, including reasonable legal fees, arising from:

• any violation of these Terms & Conditions by you;
• your misuse of the Website;
• any negligent or wrongful conduct by you in connection with your use of the Website.

Given the global nature of the Internet, you agree to comply with all applicable local laws and regulations governing the use of the Internet, including but not limited to laws relating to data protection, email communications, privacy, copyright, and trademark infringement.

You also agree to comply with all applicable laws governing the transmission or export of technical data from the United Kingdom or from the country in which you reside.

Failure by true3d.store to enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.

No course of conduct between the parties, nor any trade practice, shall be deemed to modify any provision of these Terms & Conditions.

true3d.store may assign its rights and obligations under these Terms & Conditions to any party at any time without prior notice.

If any provision of these Terms & Conditions is determined to be invalid, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity or enforceability of any remaining provisions.

Any rights not expressly granted herein are reserved.

All notices or requests regarding these Terms & Conditions should be sent by email to:

info@true3d.store

true3d.store is owned and operated by:

(company information to be inserted)

You may not claim intellectual or exclusive ownership of any digital products obtained through the Website, whether modified or unmodified.

All digital products remain the intellectual property of their respective creators or sellers.

All products are provided “as is”, without any warranty of any kind, whether express or implied. To the fullest extent permitted by law, true3d.store shall not be liable for any damages arising from the use of, or inability to use, digital products obtained through the Website, including but not limited to direct, indirect, incidental, special, or consequential damages.

By purchasing digital products through true3d.store, you confirm that you have read and accepted these Terms & Conditions.

These Terms & Conditions may be updated or amended from time to time. Users are encouraged to periodically review the current version available on the Website.

These Terms & Conditions apply without exception to all individuals, entities, organizations, or any other type of legal or natural person who, through the use of the Website, engages in any form of creation, uploading, publication, listing, distribution, or sale of digital products, digital assets, or digital content of any nature whatsoever (hereinafter referred to as “Creators” or “Sellers”).

For the purposes of these Terms, “Website” refers to the true3d.store web interface and technical system used to create, upload, and distribute digital content, while “true3d.store” refers to the company operating and managing the Website.

A Creator is defined as a user who develops, designs, or otherwise produces digital content using the tools, functionalities, or systems provided by the Website. Such tools may include, without limitation, 3D modeling software, interactive design utilities, content generation modules, or any other technical features made available for the purpose of creating digital products, files, or assets intended for distribution, sharing, or sale through the Website.

A Seller is defined as a user who uploads, publishes, lists, or otherwise offers digital content for sale, distribution, or license to other users of the Website. A single user may, at any given time, act in one or both capacities simultaneously, performing the roles of Creator and Seller.

By participating in the Website as a Creator, Seller, or both, you acknowledge, understand, and agree that your engagement is conditional upon your acceptance of, adherence to, and compliance with these Terms & Conditions in their entirety, as well as all applicable national and international laws, rules, regulations, and statutory requirements governing intellectual property, copyright, trademark, commerce, and digital content distribution. You further acknowledge that the Website serves solely as a technical platform and marketplace for digital content and that it does not, in any way, create, modify, endorse, pre-approve, verify, or control the content produced, uploaded, or sold by any Creator or Seller. All transactions, interactions, or exchanges relating to digital products are conducted directly between the buyer and the Creator or Seller responsible for the content, and the Website acts only as a facilitator, intermediary, and technical conduit for such transactions.

To operate as a Seller on the Website, you must first complete the registration process and maintain a valid, active account in accordance with all instructions, requirements, and procedures established by the Website. You bear full responsibility for maintaining the confidentiality and security of your account credentials, including usernames, passwords, authentication codes, and any other security measures implemented or required by the Website. All activities conducted through your account, whether authorized by you or not, shall be considered your sole responsibility.

You are required to provide complete, accurate, and up-to-date information during registration and throughout your continued use of the Website. The Website reserves the right, at its sole discretion and without limitation, to suspend, restrict, or terminate any Seller account where evidence of violation of these Terms & Conditions, breach of applicable law, suspicious activity, fraudulent behavior, or any other conduct deemed inappropriate, harmful, or illegal is detected. Such actions may be carried out with or without prior notice, depending on the severity and urgency of the violation or risk.

When listing Content for sale on the Website, you, as the Seller, expressly grant buyers the rights and permissions specified in the license terms accompanying such Content, and you accept full responsibility for the accuracy, completeness, and legality of all representations made regarding the Content.

You further agree to ensure that:

• The Content is entirely your original creation or, where applicable, that you have lawfully obtained all rights, licenses, permissions, or consents necessary to create, distribute, sell, and license the Content to third parties through the Website.
• All descriptions, metadata, specifications, previews, representations, or other information associated with the Content are complete, accurate, non-misleading, and up-to-date.
• All files or digital assets provided function as intended, are technically operational, and correspond correctly to the listings or representations made in your account.
• The Content fully complies with all applicable national, regional, and international laws, regulations, and standards governing digital content, intellectual property, copyright, trademark, and related matters.

The Website does not, under any circumstances, guarantee, assure, or warrant any level of sales, visibility, promotion, marketing, exposure, or financial profitability of the Content listed by Sellers. The performance, reception, and commercial outcomes of Content listed for sale depend entirely upon market dynamics, buyer interest, the quality of the Content, and any promotional actions taken by the Seller.

By purchasing, downloading, or otherwise obtaining access to any digital product, file, asset, or other form of digital content made available through the Website, the user acknowledges and agrees that such purchase constitutes the acquisition of a limited license to use the digital content, and does not constitute a transfer of ownership of the intellectual property rights associated with the content.

Unless otherwise expressly stated in the specific license terms accompanying a particular digital product, all intellectual property rights, including but not limited to copyrights, design rights, trademarks, patents, and any other proprietary rights, remain the exclusive property of the respective Creator or Seller who uploaded or made the Content available through the Website.

The purchase of a digital product through the Website grants the buyer a non-exclusive, non-transferable, revocable, and limited license to use the digital Content solely in accordance with the terms specified herein and any additional licensing conditions provided by the Creator or Seller.

Under this license, the buyer is generally permitted to:

• download and store the digital file for personal or internal use;
• use the digital Content within personal or commercial creative projects;
• incorporate the digital Content into larger creative works, including but not limited to visualizations, renderings, games, animations, films, simulations, or other multimedia productions.

However, unless explicitly authorized by the applicable license terms, the buyer is strictly prohibited from engaging in any of the following activities:

• redistributing, reselling, sublicensing, renting, leasing, or otherwise transferring the digital Content as a standalone product;
• making the digital Content available for download, distribution, or sharing through other marketplaces, platforms, websites, repositories, or digital libraries;
• sublicensing or granting third parties access to the original digital files;
• claiming authorship or ownership of the digital Content;
• using the digital Content in any manner that infringes the intellectual property rights of the Creator or Seller.

The buyer may not remove, obscure, or alter any copyright notices, watermarks, metadata, or proprietary markings that may be embedded in the digital Content.

Where digital Content is incorporated into a larger project, the resulting work must constitute a substantially new and distinct creative work, and the digital Content may not represent the primary value of the redistributed material.

The Creator or Seller retains all rights not expressly granted to the buyer under the applicable license.

The Website acts solely as a technical marketplace facilitating the licensing of digital content and does not itself grant or own any intellectual property rights associated with the Content offered by Creators or Sellers.

Accordingly, the Website shall not be held responsible for disputes arising between buyers and Creators regarding the scope, interpretation, or enforcement of licensing rights associated with specific digital products.

In the event that a digital product is removed from the Website due to copyright claims, legal disputes, or violations of these Terms & Conditions, the buyer’s license to use the Content may be subject to limitation, suspension, or termination where required by law.

Creators and Sellers remain solely responsible for defining and granting any additional or extended license terms beyond the standard license described in this section.

The Website reserves the right to update, modify, or clarify licensing rules where necessary to ensure compliance with applicable laws or to protect the intellectual property rights of users and third parties.

The Website charges a fixed commission of fifteen percent (15%) on the total monetary value of each successfully completed transaction conducted through the Website. This commission is automatically deducted from the gross sale amount before any payout is made to the Seller.

In addition to the Website commission, any applicable payment processing fees, conversion fees, or other charges imposed by third-party providers may also be applied, as disclosed during the transaction process.

The website commission and applicable fees represent the full extent of compensation due to the Website for its role in facilitating transactions, and no additional or hidden charges shall be imposed on the Seller unless explicitly disclosed.

By uploading, publishing, or offering Content, you represent and warrant that:

• The Content is your original creation, or you have obtained all necessary rights, licenses, consents, and permissions to use, distribute, sell, license, or otherwise make the Content available through the Website.
• The Content does not infringe any copyrights, trademarks, patents, design rights, or other intellectual property rights held by any third party.
• The Content does not violate, misappropriate, or interfere with the rights of any third party, nor does it contain stolen, unlawfully obtained, pirated, or otherwise illicit materials.

You agree to indemnify, defend, and hold harmless the Website, its owners, operators, affiliates, employees, partners, agents, and service providers from any claims, damages, liabilities, losses, or expenses—including legal fees and costs—arising from copyright infringement, intellectual property disputes, or any unlawful use, publication, or distribution of Content.

The Website operates strictly as a technical intermediary platform and does not pre-screen, approve, verify, or endorse any Content. Ensuring compliance with all applicable laws, including intellectual property, copyright, trademark, and third-party rights, is solely the responsibility of the Creator or Seller.

The Website explicitly disclaims responsibility for any claims, disputes, losses, damages, or legal actions of any kind arising from Content uploaded, created, listed, or sold by Creators or Sellers.

All agreements, interactions, or transactions between buyers and Sellers occur independently, and the Website is not, and shall not be, considered a party to such transactions.

You acknowledge and accept that the Website’s role is limited to the technical facilitation of such transactions and that any risk, responsibility, or liability arising from these interactions is solely borne by the parties involved.

Sellers are strictly prohibited from uploading, publishing, distributing, or otherwise making available any Content that:

• Infringes or violates the intellectual property rights, copyright, trademark, or other proprietary rights of any third party.
• Is illegal to possess, distribute, or sell under any applicable law, regulation, or statute.
• Contains stolen, pirated, unlawfully obtained, or otherwise illicit materials.
• Would otherwise constitute an unlawful act if displayed, distributed, or made available through the Website, whether under national or international law.

The Website retains the absolute discretion to remove, restrict, or block access to any Content that violates these prohibitions, and may do so at any time, with or without prior notice.

The Website may, at its sole discretion, remove, restrict access to, or block Content, suspend or terminate user accounts, limit access to certain Website functionalities, or impose other restrictions as deemed necessary to enforce compliance with these Terms & Conditions.

Actions taken by the Website under this provision may occur with or without prior notice and shall be final, except where the Website explicitly communicates otherwise.

You are solely responsible for ensuring that all Content, listings, interactions, and transactions conducted through the Website comply fully with all applicable laws, regulations, and statutory requirements in your jurisdiction and in any jurisdiction where your Content may be purchased, accessed, or distributed.

You accept full responsibility for all legal consequences arising from any non-compliance, including civil, criminal, or administrative liability, and acknowledge that the Website assumes no responsibility for such matters.